Returns & Exchanges
Acler is dedicated to ensuring you are completely satisfied with your purchase, offering returns on full-priced items within 14 days of delivery. All garments must be returned in their original condition, unworn, unwashed, and with all designer tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Item
Carefully place the garment in its original packaging, ensuring all protective materials and tags are intact to avoid damage during transit.
- 3.Affix Shipping Label
Print the provided prepaid shipping label from the portal and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized courier location and keep your tracking number handy while our team processes your refund or exchange.